Harrods praises excellent customer service and operational support

Posthub has been working with Harrods Ltd since March 2021 helping them distribute approximately 500,000 magazines and printed promotional material to cardholders and customers.

Paul Brady, the Production Operations Manager at Harrods Ltd states:

“It is always a challenge changing suppliers, however, Posthub has made this transition as painless as possible.

The main reason for making the change was to attain cost savings, however, we have been struck with the level of professionalism shown by Posthub and have had very few issues to deal with.

Undoubtedly, response times have improved, however, the most noticeable change has been the professionalism shown when we have introduced change and essentially Posthub has simply planned and adapted for the change and as importantly ensured everything is working as it should afterwards. This has allowed us to spend more time doing the things we should be doing and running our business. Six months into the contract, all deliveries have been made successfully.”